Wordpress Help, Site Support and Knowledge Base

When logging into your website and you see a page that says error

When logging into your site (www.YourDomain.com/dd-login) and there is a white screen with the words “error.” Don’t worry–You or someone on your network has tried to unsuccessfully log into the website too many times.

The Solution

Wait 15 minutes and try again. This is a security feature we implement on all of our websites for when unwanted visitors try to log into your site without the correct credentials.

Still Can’t Log Into Your Site?

Please check the WP Basics document we sent after the initial website training session. This document contains your Username and Password. If you are unable to find the original document, please fill out a support request here and we’ll send a new one back out to you ASAP.